For laboratory research use only — not for human or animal consumption
Privacy & data protection

Privacy Policy

RWB Peptides is committed to protecting your privacy. This policy explains what information we collect, how it's used, when it may be shared, and how you can exercise your privacy rights.

Effective: July 2026
DATA

Information collected

Contact, order, technical, and browsing data.

USE

How it's used

Orders, support, communication, and fraud prevention.

CONSENT

Marketing consent

Email & SMS require opt-in, with clear opt-out at any time.

RIGHTS

Your rights

Access, correction, deletion, and portability on request.

01

Information we collect

Contact & account details

  • Name, email address, and phone number
  • Billing and shipping addresses
  • Payment details, processed securely by our third-party payment provider

Technical & usage data

  • IP address, browser type, device type, and operating system
  • Pages visited, click activity, referring URLs, and time spent on the site

Marketing preferences & cart activity

  • Opt-in status for promotional email or SMS
  • Items added to your cart and related session activity, used to send cart-reminder messages
02

How we use your information

We use the information collected to:

  • Process and fulfill orders, including shipping and delivery
  • Provide customer support and respond to inquiries
  • Send order confirmations, shipping updates, and other transactional messages
  • Deliver marketing communications where you have given your consent
  • Detect and prevent fraud, and meet our legal and regulatory obligations
03

Email & SMS marketing

By providing your email address or phone number, you consent to receive promotional messages and order-related updates, such as confirmations and shipping notifications, through that channel. Phone numbers are used only for order updates, cart reminders, and communications sent through our SMS provider — this consent data is never shared with third parties.

Opting out

  • Click the unsubscribe link included in any promotional email
  • Reply "STOP" to any SMS message to opt out of future texts

Opting out of marketing communications does not affect order-related or legally required messages, which you will continue to receive.

04

Data security

We apply industry-standard safeguards to protect your information, including SSL encryption for data in transit, PCI-compliant handling of payment information, and restricted internal access to customer records.

No method of transmission or storage is completely secure. While we work to protect your information, use of this website and our services means accepting the inherent risk of transmitting data over the internet.

05

Sharing your information

RWB Peptides does not sell, rent, or trade your personal information. We share data only where necessary to operate our business, including with payment processors, shipping carriers, and our email/SMS communication platforms.

We may also disclose information where required by law or to protect our legal rights. Consent data collected for SMS marketing is never shared with third parties.

06

Cookies & tracking technologies

We use cookies and similar technologies to:

  • Support core website functionality
  • Personalize your browsing experience
  • Measure site performance and analytics
  • Track shopping cart activity, including abandoned carts, to send reminders

You can manage or disable cookies through your browser settings. Continuing to use this website constitutes your consent to our use of cookies as described here.

07

Your rights

Depending on where you live, you may have the right to:

  • Access the personal data we hold about you
  • Correct or update inaccurate information
  • Request deletion of your data, subject to legal retention requirements
  • Receive a portable copy of your data
  • Object to, or request restriction of, certain processing activities

To exercise any of these rights, contact us using the information in Section 13. Verified requests are typically completed within 30 days.

08

Data retention

We retain personal information only as long as necessary to fulfill the purposes described in this policy, including any applicable legal, accounting, or tax obligations. Once no longer needed, data is securely deleted or anonymized.

09

Third-party websites

Our website may contain links to third-party sites. We are not responsible for the content, privacy practices, or security of those sites, and we encourage you to review their policies before sharing any personal information.

10

Children's privacy

This website is not directed at, and we do not knowingly collect personal information from, individuals under the age of 18. If we become aware that we have received such information, we will delete it promptly.

11

Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be reflected by an updated "Last Updated" date at the top of this page. Continued use of our website after an update constitutes acceptance of the revised policy.

12

Governing law

This Privacy Policy is governed by the laws of the State of California. By using this website, you agree that any dispute arising from this policy is subject to the exclusive jurisdiction of the state and federal courts located in California.

13

Contact us

For questions about this policy, or to submit a privacy request, reach out to our support team.